Terms of Service

Last updated: March 2024

1. Introduction

Welcome to Event Booking. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services.

2. User Agreements

By using our services, you agree to:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Comply with all applicable laws and regulations

3. Ticket Purchases

When purchasing tickets through our platform:

  • All ticket sales are final unless otherwise stated
  • Tickets may not be resold or transferred without authorization
  • We reserve the right to cancel tickets obtained in violation of our policies
  • Refunds are subject to event organizer policies

4. Payment Terms

We accept various payment methods including credit cards, M-Pesa, and PayPal. All payments are processed securely through our platform. Additional fees may apply for certain payment methods.

5. Cancellation Policy

Event organizers may have different cancellation policies. Generally, refunds are available up to 48 hours before the event, unless otherwise specified. Processing fees are non-refundable.

6. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Limitation of Liability

We strive to provide reliable services but cannot guarantee uninterrupted access. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

If you have any questions about these Terms of Service, please contact us.