Privacy Policy

Last updated: March 2024

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event booking platform.

2. Information We Collect

Personal Information

  • Name and contact information
  • Email address and phone number
  • Billing and payment information
  • Account login credentials
  • Event preferences and booking history

Usage Information

  • Device and browser information
  • IP address and location data
  • Website activity and interactions
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process your ticket purchases and payments
  • Send booking confirmations and updates
  • Provide customer support
  • Improve our services and user experience
  • Send relevant marketing communications (with your consent)
  • Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

  • Event organizers (for event management)
  • Payment processors (for transaction processing)
  • Service providers (for platform operations)
  • Legal authorities (when required by law)

5. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to certain data processing

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

If you have questions about this Privacy Policy, please contact us. You can also review our Terms of Service.